Pets Wonderland’s commitment is to be Caring, Comprehensive and Value-Oriented.
Caring: We understand that animals require significant care and attention, and so we are ready to provide the best advice to customers on the intricacies of pet keeping and the veterinary care needed. Hand-in-hand with our in-house veterinary officers in each outlet, our staff is trained to ensure our in-house pets stay healthy, while also being able to recommend the best products for pet lovers to keep their pets at home healthy.
Comprehensive: We are one of the most comprehensive one-stop pet centres in the Klang Valley that provides a wide range of pet solutions—from pet food to pet toys and equipment. We continually bring in high-quality products at competitive prices to stay competitive in this industry.
Value-oriented: We care not only for our customers, who we hope would be loyal pet owners, but for the animals as well. We believe in taking extra steps to make sure our customers are content and make the best decision on their purchases. We also continually improve our customer service, including our concierge services to all pet lovers whereby we help all customers handle purchased merchandises, regardless if the issue is present within or beyond our stores.